Privacy Policy

This privacy policy regulates the collection and processing of personal information (hereinafter referred to as "Personal Data") of the users of all our websites (hereinafter mentioned as "Users" and "Website") owned by NUTRISOLUTION.FR.

It is applicable to any User activity on the Website and its various services, including browsing the Website, participating in the discussion forum or placing orders.

This privacy policy completes the provisions applicable to the relation between NUTRISOLUTION.FR and the User, and must therefore be read and accepted in parallel with other applicable conditions, and in particular with the General Terms and Conditions of Sale accessible on the Website.

1. DATA CONTROLLER

The company NUTRISOLUTION.FR, a simplified joint-stock company registered in the Trade and Companies Register of Paris under number 835 050 485 and whose registered office is located at 11 rue Christophe Colomb - 75008 Paris, is responsible for the processing of Personal Data carried out via the Website.

In this capacity, NUTRISOLUTION.FR undertakes to comply with the provisions of Law n°78-17 of 6 January 1978 (known as "Informatique et Libertés"), as amended, and of The General Data Protection Regulation (also known as "GDPR").

The company NUTRISOLUTION.FR can be contacted by post at the address mentioned above or by e-mail at cs@nutrisolution.info

2. PURPOSES

The Personal Data communicated by the User to the company NUTRISOLUTION.FR are subject to computer processing and are kept and used by the company NUTRISOLUTION.FR for the following purposes:

● Recording and managing orders and providing you with the relevant services;

● Recording and managing registrations to the forum and allow you to access it;

● Managing Users' comments on the Website;

● Communicating with Users in order to respond to their requests and solicitations;

● Managing any complaints and disputes;

● Sending the User, after having obtained his/her prior consent, newsletters, information messages or promotional offers.

Furthermore, when the User visits the Website, navigation data may be collected and processed by NUTRISOLUTION.FR or by any service provider of its choice for statistical purposes, in order to improve the usage of the Website, and in particular to measure the number of pages viewed, the number of visits and the User's path on the site.

3. LEGAL BASIS FOR THE PROCESSING

Some of the processing carried out by NUTRISOLUTION.FR in accordance with the purposes set out above is necessary to enable NUTRISOLUTION.FR to:

● Fulfil its contractual obligations towards certain Users;

● Comply with the legal obligations’ incumbent upon them;

● Respond certain legitimate interests related to its management and activities.

In all other cases, and in particular for sending a newsletter, the processing carried out by NUTRISOLUTION.FR is possible insofar as the User has expressly consented to it.

4. SECURITY OF PERSONAL DATA

NUTRISOLUTION.COM takes all appropriate technical and organisational measures to ensure the security of the User's Personal Data, including, against loss, alteration, distribution or illegal use of such information.

NUTRISOLUTION.FR ensures that such measures are put in place for all operations carried out within the framework of processing, and in particular during the collection of Personal Data, their storage and their hosting.

In this respect, NUTRISOLUTION.FR also ensures that all Third Parties may call upon respect this requirement for the protection of the User's Personal Data by putting in place appropriate measures.

NUTRISOLUTION.FR invites the User to be very careful when communicating his Personal Data to Third Parties. A number of messages or solicitations received may come from ill- intentioned people seeking to obtain personal information concerning the User for fraudulent use (phishing). If the User receives a message that appears to be a phishing attempt, the User is advised not to respond to it and not to open any attachments, images or links contained in the message. The User may report it by e-mail to cs@nutrisolution.info and on www.signal-spam.fr.

5. RECIPIENTS OF PERSONAL DATA

The User's Personal Data may be communicated to Third Party subcontractors of NUTRISOLUTION.FR to ensure access, use and operation of the Website and its services.

In particular, NUTRISOLUTION.FR uses service providers for payment methods and payment security, such as Paybox or Paypal.

NUTRISOLUTION.FR also uses e-mail routing service providers, such as Aweber, Smartfocus and Mindbaz, who are likely to analyse the personal data collected and anonymised in order to optimise the e-mail dispatches it carries out on the behalf of NUTRISOLUTION.FR.

The User's Personal Data is not communicated or transferred to Third Parties for commercial or promotional purposes.

The User's choice to receive offers, commercial prospecting messages or newsletters from NUTRISOLUTION.FR and/or its partners is subject to his prior and express agreement when he is invited to provide Personal Data (for example when registering for the forum or when ordering training). If the User no longer wishes to receive them, he/ she can unsubscribe at any time via the link located at the bottom of each message received.

In certain cases, NUTRISOLUTION.FR is likely to communicate the User's Personal Data to any administrative or judicial authority that may request it, in accordance with the legislation in force.

6. TRANSFER OF PERSONAL DATA OUTSIDE THE EUROPEAN UNION

Within the framework of its activities, NUTRISOLUTION.FR may transfer the User's Personal Data to people or entities located outside the European Union, in particular to the United States.

It is possible that some of the third countries to which the User's Personal Data is transferred apply legislation that is less protective of Personal Data. In this case, NUTRISOLUTION.FR implements the appropriate guarantees to ensure that the User's Personal Data benefit from a level of protection in accordance with the applicable rule.

In particular, with regard to the United States, NUTRISOLUTION.FR ensures that its service providers concerned comply with the Privacy Shield.

To obtain additional information on these guarantees, the User may contact the company NUTRISOLUTION.FR by sending a request by post to the address mentioned above, or by e-mail to the e-mail address cs@nutrisolution.info.

7. DURATION OF STORAGE OF PERSONAL DATA

NUTRISOLUTION.FR will only keep the User's Personal Data for a limited period of time, determined according to the nature of the data in question, and the processing concerned.

On this basis, the User's Personal Data will be kept for the following periods:

● Identification data: 36 months from the last connection;

● Prospective customers' data: 12 months from the last activity on the site, or the last email or newsletter sent.

Once these periods have been reached, some of the Personal Data in question may be subject to an archiving procedure for the purposes of managing the accounts and managing disputes or requests, for a period that may not exceed the legal requirements in these matters.

8. USER'S RIGHTS

In accordance with the amended "Informatique et Libertés" law and the GDPR, the User has the right to access, rectify, erase or delete all or part of the Personal Data concerning him/her, the right to object and the right to limit the processing and portability of Personal Data, which he/she may exercise by sending a letter to the company NUTRISOLUTION.FR, 11 rue Christophe Colomb - 75008 Paris, or by e-mail to the following e-mail address cs@nutrisolution.info.

For processing based on the collection of the User's consent, the User also has the right to withdraw his consent at any time.

The User is informed that the exercise of these rights does not affect the validity of the processing operations carried out previously, nor the right of the company NUTRISOLUTION.FR to archive some of the Personal Data in question, in accordance with the principles set out above.

Such requests must be presented by the User personally and in writing, signed and accompanied by a photocopy of an identity card bearing the signature of its holder. This information will only be processed for the purpose of identifying the User and will not be kept for any longer than is necessary to process the response. The request shall specify the e-mail or postal address to which any answer should be sent. NUTRISOLUTION.FR will have a period of one (1) month to respond following receipt of the request.

The User also has the right to make a complaint to the authorities, and in particular to the CNIL.

9. USE OF COOKIES

A cookie is a file sent by a website when it is visited and stored in Internet browsers.

Generally, cookies are used to measure and evaluate the behaviour of Users who visit a website (number of visitors, duration of visits, most frequently consulted items, etc.). There are several types of cookies, some of which are non-identifying, and others which are identifying. Some cookies may be associated with other data in order to personalise the User's experience on a website. When the cookies are identifying, they allow the collection and processing of Personal Data.

NUTRISOLUTION.FR uses Google Analytics cookies when the User browses the Site. These cookies are used to measure the number of visitors to the site, in order to provide NUTRISOLUTION.FR with information on how the User navigates the site, and to improve the User's experience on the site.

The cookies used by NUTRISOLUTION.FR are stored for a maximum period of 13 months from their first deposit on the User's computer.

It is also possible that Third Parties may use cookies in order to collect data related to the User's navigation. NUTRISOLUTION.FR is in no way responsible for operations linked to the use of Third Party cookies.

The User has the possibility of configuring the operation of the cookies installed on his/ her computer by configuring the parameters of his/her browser. To find out more about how you can manage or delete cookies from your browser, you can consult the following pages, depending on your browser:

● Internet Explorer : https://support.microsoft.com/fr-fr/help/17442/windows-internetexplorer-delete-manage-cookies

● Chrome : https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=fr

● Safari : https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR

● Mozilla Firefox : https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences

● Opera : http://help.opera.com/Windows/10.20/fr/cookies.html

If the User chooses to disable or block certain cookies, the features associated with them cannot be applied to the User.

10. CHANGES TO THE PRIVACY POLICY

This Privacy Policy was updated on March 04, 2020.

It may be modified by NUTRISOLUTION.FR at any time.

In case of modification of the Privacy Policy, the new version in force will be applicable to the User from the moment of his/her connection to the Website.

In the event of a dispute between the User and NUTRISOLUTION.FR, the Privacy Policy to be taken into account will be the one in force at the time of the facts at the origin of the dispute.